Ugh . Customers . The little holy terror . You give them the chance to ante up extra for inexhaustible datum so they can employ their smartphones as designed , and then when you take it away , they complain ! AT&T ’s # 1regretsthe whole blame thing .
In retrospect , you see , it would ’ve been better to use tiered , capped datum , like AT&T does now , because it allows AT&T to make more money , the ship’s company ’s chief executive officer told the NYT :
“ My only sorrow was how we introduced pricing in the source , because how did we insert pricing ? Thirty dollar and you get all you could eat , ” he said in the on - stage consultation at the Milken Institute ’s Global Conference on Wednesday . “ And it ’s a varying price model . Every extra megabyte you use in this internet , I have to invest working capital . ”
On the one hand , this is a rare moment of embodied honesty — the administrator baldly admit the obvious , that the only head of any business is to make money for that business and its shareholders , even at the expense of the customer . On the other hand , the administrator baldly admitted the obvious , that the point of his business organization is to make money for his occupation and its shareholders , even at the disbursal of the client . That ’s us . [ NYT ]
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