Williams told the dispatch operator that Mangum, who was 59 at the time, had not acted violently and did not appear impaired, explaining that the customer “just keeps checking me out” and “started flipping out on me” when the two passed each other in the store, according to the lawsuit.
Mangum’s lawyers said deputies with the Multnomah County Sheriff’s Office responded and “refused to take action against Mangum,” based on Williams' “shifting explanations” for calling police and because the employee had apparently developed a reputation among local law enforcement for unnecessarily calling the police, according to theAssociated Pressand the lawsuit.
The day after the initial incident, Sheriff’s Sergeant Bryan White and another deputy met with store management for the Wood Village location, and told them that Williams had developed a “pattern of behavior” in which he would report “dangerous active situations” at the store that were not actually happening, according to the AP. Mangum’s lawyers also alleged that Williams falsely told police that their client threatened to “smash him in the face.”
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Mangum filed the lawsuit against Walmart in December 2021 for negligent retention and action against person who summons police with improper intent, according to the lawsuit and the AP.
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Walmart senior director for national media relations Randy Hargrove said the company considers last Friday’s verdict “excessive” in a statement.
source: people.com
